The goal of this guide is to provide a quick, easy reference guide to getting the L300 and VSpace software configured quickly and successfully.
Prepping the host operating system
- Ensure that you begin with a supported operating system. You can view a current list of supported operating systems here.
- Use a fresh installation of Windows for your vSpace deployment.
- Install all drivers and windows updates. For questions about supported Windows updates and service packs you may contact NComputing support at: http://www.ncomputing.com/techsupport
- If your host is running in a virtual machine, please follow our VM tuning guide: VM Tuning Guide
- Back up your operating system or create a snapshot if using a virtual machine.
- Extract the contents of the downloaded vSpace .zip file.
- Run vSpace_LSeries_6.x.x.x.msi
- Click through the installation wizard.
Note: During installation you are given the option to set the password for your vSpace software.
Update L300 Firmware
- Make sure your L300 devices and at least one vSpace host are on the same Ethernet subnet.
- On the vSpace host system, launch the NComputing Console by navigating to: Start > All Programs > NComputing vSpace > NC-Console. Click on “L-series devices” in the left pane.
- Click on the “Columns” button on the top far right side of the right pane.
- Select the “Firmware” device view and click “OK”
- The “Build Number” column then shows the version of firmware for the devices listed (e.g. 1011 is represented as 0.1.011)
- Select one or more devices, right-click and click “Update firmware”
- In the pop-up window, click “Update”
- Close the NComputing console
- The devices selected will now go through the update process – this will take about 1-2 minutes. You can track the progress by watching the screen connected to one of the L300 devices. Once you see that the L300 device(s) has completed the process and re-started. Re-launch the NComputing console from: Start > All Programs > NComputing vSpace > NC-Console
- Click on “L-series devices” and then click the “Columns” button, select “Firmware” and “OK” to bring up the list of devices again. You should now see that the firmware in the device(s) shows the newer version under the “Build Number” column – the new version will be shown as “10000” – this version of firmware is an intermediate step. You will now need to perform the firmware update again to get to the latest version.
- Repeat steps 6 through 11. Make sure to close and re-launch the NComputing console after sending the update (this ensures that the firmware version number is reread by the console). Now when you review the firmware version for the devices, you should see that they have all been updated to “10001” (for vSpace 4.9.2) or a higher number (for later vSpace versions).
- Your firmware updates are now complete. Future updates will only require a single update without an intermediate firmware version. Please refer to the latest user manual for further information on other approaches to updating firmware including the new auto-update and FTP update capabilities that are enabled by this new firmware.
- Run vSpace Registration Wizard
- Start > All Programs > NComputing > vSpace Registration
- Click through the wizard.
- Things to pay attention too
- Customer Data” screen – You must fill out all fields.
- “List of Connected Devices” screen – There may be no items listed at this screen and this is not a problem when “Registering online”, simply click next.
- “Registration Type” screen –
- “Register online, using your internet connection” – This is the best option to use and will work in most environments.
- “Create offline registration file” – If you do not have internet access or the “online registration” does not work you may need to use the “Create offline registration file” option. More information on this process can be found on the NComputing Knowledge Base here.
- “Enable Background Hardware Activation” – You will see this checkbox after you have successfully registered your vSpace software, make sure it is checked.
Note: This is a good point to create another back up image or snapshot of your operating system for expedient testing and added convenience during deployment.
When you first install Windows Server 2008 R2, Microsoft starts the clock on a 120-day grace period before the OS needs to have access to an activated RDS licensing server. This Knowledge Base document will guide you through the necessary steps to create, activate, and use the RDS licensing server with vSpace 6 for Windows.
On your L300 select the “Refresh” button, when your server appears, select it and click “Connect”. You are now ready to begin testing your L300, applications, and security software. It is recommended to test in a manner that is as close as possible to your intended deployment.